The 2006 CRM Market Leaders

DestinationCRM.com Just released its list of market leaders in the CRM industry. Sage CRM stood out as a leader for its depth of functionality, but also was competitive on all otehr reviewed criteria. Sage CRM is considered a small business suite and integratates with Sage Accpac ERP, an industry leading back office accountinting software system now owned and maintained by Sage Group Plc. Unisoft, is a vancouver based consultant for both suites and was impressed with Sage CRM performance. Unisoft is Vancouver's leading Accpac support consultant. They are known world wide for their data repair services, umatched by any other.

Multiple other CRM small business suites were reviewed as leaders including Maximizer, Salesforce, Goldmine, and Netsuite.

To discuss small buisness solutions including CRM suites visit this CRM forum.

ERP for your Business

Enterprise Resource Planning or ERP is a category of business solutions to handle all data and processes of a business in one single system. The term ususally refers to accounting systems that act as the backbone of your business system. Sage Accpac ERP is a typical accounting software system that attempts to achieve this goal. It integrates with many other solutions, some third party and some from Sage Software. One of which is Sage CRM, a customer relationship management software aimed at increasing sales, marketing and customer care.

The systems almost always involves a single database to handle all the data of all the software programs that integrate into the ERP system. This database interacts with the business objects created from the ERP modular system and software to create a unified structure with one database server (or multiple mirrors). The monetary impact of this organized structure allowing all departments and employees access to the same data is enormous. The processes and efficiency of the business increases 10 atleast fold and the reliability is unmatched, as long as you have excellent support. This impact is only achieved by proper deployment, maintenance and support of the enterprise system. Data repair, backup and maintenance can be seen as possibly one of the most critical components of keeping an ERP system like Sage Accpac ERP smoothly running with maximal uptime.

Sage Accpac ERP is possibly one of the most exciting of these softwares as it was recently obtained by The Sage Group plc, a large business software provider, from computer associates international. Sage has both the monetary and marketing power to make this system a leader in its class. The ability to have the software hosted and managed by a third party can significantly reduce costs. You may want to visit a Sage Accpac forum and community to see for your self how important an ERP system is to an enterprise or business.

Technology Adivisor

I have done some research on software review web sites and found multiple reviewing Sage Accpac ERP and CRM. One of the best reviews I found of was here . It reviewed Sage Accpac on multiple different levels including:

• Ease of Use/Transaction Entry


• Modules & Notable Features


• Integration/Import/Export


• Reporting


• Support/Training/Help System


• Relative Value

All of these categories received 5 stars. I think the key thing is the extensive netork of resellers offering Accpac Support, making this one of the best accounting software systems out there.

Sage Accpac CRM

There has been a very large increased interest in Customer Relatioship Management (CRM) software in the last few years. A lot of companies have capitalized on this movement, some going from small companies with revenues of $200 thousand to $200 million. Sage Accpac CRM is one of the more prominent of the CRM softwares, especially with its ability ot integrate fully with Sage Accpac ERP and Miscroft Office Suites. The number one reason businesses lose sales is there is no follow up cycle. CRM helps you do just that. Not only are you reminded to follow up but you have right in front of everything you need to know about the customer. I have to note, one of the biggest problems with CRM systems is, they are not used appropriately. The users don't take the time to write in the valueable informaiton about the client and therefore there is lost of knowledge and possibly efficiency. If you are using Accpac ERP then Sage Accpac CRM is the way to go. Sage Accpac CRM is also a great stand alone product, definetly worth looking into, especially if you need to increase sales this year and who doesn't.

Sage Accpac ERP

Sage Accpac ERP is an accounting and Enterprise Resource Planning (ERP) software for small to medium sized businesses. Sage Accpac ERP is very reliable and an extremely mature software, with the latest release being v5.4. One important feature is that it has the ability to need only a browser (i.e. Internet Explorer) on the workstation to use the software. This allows remote access from anywhere in the world where there is internet. Accpac is one of leading accouning softwares availble and has a host of resselers/partners to deploy, support and repair your system. The advantage of having Sage Accpac business partners to handle the software is that most are small companies and have the time to focus on your companies specific needs. This means there are no 30 minute calls to just talk to an unexperienced tech support line. Also, because most of these partners have a small number of clients they have the time to know your business inside and out. Moreover, Accpac was recently aquired by Sage Software and will integrate with many new products. As Sage is large company it means the software will be around for a long time with regular updates and quick bug fixes. Sage Accpac CRM is a great Customer Relationship Management (CRM) software that integrates with Sage Accpac ERP and allows you to handle your customer and marketing needs. On top of other sage products that integrate with Accpac ERP there is an extensive amount of third party products to allow you to get whatever it is that you need for your business out of your ERP software solution. Further, accpac allows you to make custom reports with crystal reports and has been known for its ease when working with finacial reports. Again, this is another reason why small business partners that support accpac are useful; most know all the products and customizations availble and supply apporpriate training. Essentially Accpac ERP is one of the few high quality accounting softwares on the market and has a healthy community of third party developers, accounting support forums and business partners available.

Welcome to the Accounting Software Review

This blog is an attempt to review all accouting software systems available to businesses. Each week a specialist in the field of a specific business software will review the financial and accounting software and tell all the positives and negatives for that system, what business would benefit from using this system and the average cost of deployment. As each post will be posted by a specialist I it should be in depth enough to be useful but also in terms executive, business decisions makers and managers will be able to understand, knowing that not all of us are fluent in the language of accounting. The bottom line here is to figure out what is the best solution for your business. To this means each post should be accompanied by a case study of the best fit example for that software. A more detailed outline of the requirements of posting will be made available shortly.

If you are an expert in any accounting software or have an insight you would like to share please post a comment with information about reaching you and I will, this is your chance to market your software. The comments are moderated and if you would not like me to post your contact information please state that in the comment.